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Caller ID

Caller ID is caller information that is transmitted during phone calls, consisting of the telephone number of a caller and the name associated with that telephone number.

How It Works

When an outbound call is made, the Caller ID information is transmitted along with the call itself. When an inbound call is received, the caller information is passed to your telephone device to show you who is calling.

Practical Uses

  • Track callers within a Call Detail Report.
  • Know who is calling when a call comes in.
  • Assign outbound calls with Caller ID information that contains your main telephone number instead of the direct numbers of your employees.

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