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Call Screening

Call Screening prompts a caller for their name and plays it back for you before connecting you to the caller. You then have the option of taking the call or sending it to voicemail without alerting the caller.

How It Works

When a call comes in, the caller is required to record their name. When the call rings into the extension, the caller’s recorded name is played back and you are given a choice to take the call, reject the call, or send the call to voicemail.

Practical Uses

  • Eliminate calls from anonymous sources.
  • Keep your extension available for some callers and not others.
  • Avoid being blindsided by certain callers.

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