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Call Queues

Call Queues place your callers in an ordered line until your next available employee can take the call.

How It Works

Simply put, it places your callers in a line in the order in which they called. When one of your employees is available to take a call, they are automatically connected to the first caller in line.

Practical Uses

  • Handle a high call volume in an efficient and polite manner with a limited number of employees.
  • Communicate to the caller that their call will be answered as soon as possible and in the order it was received.

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