Call Hunting tries ringing predetermined extensions in a sequential manner until the call is answered or the call runs out of extensions to try.

How It Works

Call Hunting is effectively a ring strategy used in Ring Groups and Automatic Call Distributor (ACD). When a ring strategy is set to sequential, the phone system will sequentially hunt for an available extension until the call is answered.

Practical Uses

• Route all calls to a receptionist, followed by routing to the next available extension on a list if the receptionist is unavailable.
• Minimize the need for callers to leave messages.
• Always be accessible to your clients.
• Enjoy vacations and still be able to get work calls.