Call Hunting tries ringing predetermined extensions in a sequential manner until the call is answered or the call runs out of extensions to try.
How It Works
Call Hunting is effectively a ring strategy used in Ring Groups and Automatic Call Distributor (ACD). When a ring strategy is set to sequential, the phone system will sequentially hunt for an available extension until the call is answered.
- Route all calls to a receptionist, followed by routing to the next available extension on a list if the receptionist is unavailable.
- Minimize the need for callers to leave messages.
- Always be accessible to your clients.
- Enjoy vacations and still be able to get work calls.
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