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Automated Attendant

The Automated Attendant is like having your own receptionist handling all of your incoming calls. Route your calls based on the incoming telephone number, time of day, Caller ID of the incoming call, caller input, and more.

How It Works

Amp Telecom can create various call flows based on the specific needs of your business. Calls can be routed based on date, time, incoming Caller ID information, extension availability, or a combination of those factors.

Practical Uses

  • Route your telephone calls to an after-hours voicemail box at the same time every weekday.
  • Send callers with a specific area code in their Caller ID to a specific sales person.
  • Dial a feature code on the phone to direct all calls to voicemail during a company-wide meeting.

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